Colorful Insights

If you knew you needed a heart operation, would you trust that project to an inexperienced physician who is on a break from Med School?  We would guess that your answer would be no. 

You shouldn’t trust something as expensive as your house to an inexperienced contractor either.  Let’s face it; any type of home improvement project is going to come with a price tag.  Shouldn’t you be concerned with the type of quality and skill that you’re getting for that price? 

At Custom Coatings, our experts have decades of not just experience, but certified success. 85 percent of our business is repeat business.  We take pride in that.  Our customers routinely refer us to the family, friends, and neighbors when the opportunity arises.

It is very important for a contractor to listen and understand the needs and wants of his clients. Your contractor should show enthusiasm for your project and suggest ideas that can make your project stand out. A good contractor can help relieve any stress or concerns you have about your project.

Our business is built on expert knowledge, outstanding customer service and the highest quality work for each client we serve. We rely on a knowledgeable team, excellent supply chain partners and continually educate our employees on the latest methods and equipment to maximize efficiency, durability and energy savings. We are fully licensed and insured and lead the industry in safety.

Custom Coatings isn't strictly a "big box" company. We bring our expertise and passion for quality work directly to you - where you live. Whether it's a new coat of paint, wallpaper or pressure washing, put the Custom Coatings team to work at your home. We offer worry-free projects with dedicated, background checked employees who are reliable, prompt and trustworthy. Simply select your paint color and we will handle the rest.

It should be common sense that contractors doing any type of work at your home should always clean up on a daily basis, and at the completion of a project. At Custom Coatings, we take pride in the fact that our experts in the field are very mindful of the homeowner’s convenience and safety at all times during and after the completion of a project.

Look for a contractor who places an emphasis on customer service. Your contractor should be friendly and professional. Check his references and ask if there were any problems in getting the contractor back to fix any problems you might have had or taking care of any warranty work.

The contractor should try and honor any special request you might have while working on your house. If you need him to clean up the site because you are having company over for the holidays, he should be glad to accommodate you. The little things make for great customer service.

Custom Coatings is an industry leader with more than two decades of experience in commercial, industrial, and residential painting and coatings projects. Our business is built on expert knowledge, outstanding customer service and the highest quality work for each client we serve. We rely on a knowledgeable team, excellent supply chain partners and continually educate our employees on the latest methods and equipment to maximize efficiency, durability and energy savings. We are fully licensed and insured and lead the industry in safety.

Located in Hickory, NC, you can rest assured that with Custom Coatings, you have chosen a company that has earned the trust of top commercial, industrial and property management firms throughout the Southeast. We have hundreds of very satisfied residential clients. That's why 85 percent of our business is repeat business. Trust us to make you our next satisfied client!

Just call us at 828-482-0168 and let us help you choose the right type of paint for your job.

Our answer to that question is “absolutely!”  This issue is what separates the real companies from the “fly by night” outfits that many people are scared of.

The fact is, many companies either do not carry insurance, or they don’t carry the right amount of coverage limits. 

You don’t want to be liable for any injuries or damages to any property that happens during your project. That is why working with a fully insured contractor is so important. It protects both you and the contractor to ensure that if something does go wrong, you are both covered.

There are varying levels of coverage, but two of the important types of insurance that your contractor should have are Comprehensive Liability and Worker’s Compensation. If your contractor is properly insured it let you know that they are legitimate and are invested in getting the job done correctly and safely.

Comprehensive Liability Insurance

Comprehensive Liability insurance protects you and your contractor against claims of bodily injury, physical injury, or damage to the property. You don’t want to be held responsible for paying all the damages that can occur in an accident, no matters whose fault it is.

Worker’s Compensation Insurance

Worker’s Compensation insurance gives medical care for employees who are injured in the course of employment, in exchange for relinquishing the right to sue his or her employer for negligence. This offers not only another layer of protection for you to avoid legislation, but also makes sure there is money available for any medical or rehabilitative services needed for anyone injured on your project. Again, though no one thinks these accidents will happen, it is best to be prepared when working in the construction field.

Completed Operations Insurance